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earthquest@volcano.net Earthquest Minerals P.O. Box 1377 West Point, CA 95255 TO PLACE AN ORDER PAYPAL AND CREDIT CARDS: Earthquest Minerals uses the secure paypal shopping cart for order processing. Now it's as easy as point and click to make your purchases! Simply click the "add to cart" button and follow the easy instructions. Paypal accepts all major credit cards, so even if you do not have a paypal account you can still easily make purchases. Paypal's secure ordergate is the best in the business and we are very pleased to have it onboard. It is by far the safest, easiest way to pay online! 
PERSONAL CHECKS: Earthquest Minerals also excepts personal checks. If paying by check, simply E-mail us at earthquest@volcano.net Please include the item #, specimen name, price and your zip code or shipping address. We will promptly send an invoice that includes a total cost including shipping. If paying by check, please allow six to ten days for clearance. All international orders must pay with PayPal). SHIPPING: Our preferred mode of shipping is USPS Priority Mail and First-Class Mail International for International orders. Labels All of our specimens are shipped with a label stating species and Locality along with any other pertinent information that we have. RETURN POLICY: The goal at Earthquest Minerals is to not only have a happy customer, but to make a friend as well. All of our specimens are shipped within 5 days after receipt of payment and satisfaction is guaranteed! However, if for some reason you are not happy with your order, then we are certainly not happy with the sale! Earthquest Minerals offers a full 15 day return policy, provided that the material is in the original condition as sold. Buyer must pay all return shipping costs. Photography: Our specimens are photographed on various substrates ranging from frosted glass using colored backgrounds, white Plexiglas glass, butcher paper and even just outside in the sun. Some photos are edited by removing dust, particles or other unwanted background distractions. We strive to match color of each specimen photographed and feel it is a worthwhile challenge to duplicate as close as possible the true colors of each specimen. More times than not the specimen you receive will look much better than our photos. |
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